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Get Help with Workday
This Workday knowledge base consists of various resources to help equip our University community with the ability to learn and navigate Workday with confidence. Choose from the categories below to get started.
Can't find what you're looking for? Visit the Workday Support Center.
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Getting Started
Workday Overview
ONE PAGER: Key Benefits of Workday
Logging In and Navigation
JOB AID: Getting Started with Workday: Logging In and Navigation
Account Preferences
Updating your Personal Information
JOB AID: Update Personal Information
App Personalization
JOB AID: Adding Apps to Workday Menu
ONE PAGER: Manager Self-Service Apps
Notification Preferences
JOB AID: Workday Notifications Preferences
Delegating Tasks
Please review the University policy outlining the circumstances under which University employees may delegate their administrative approval authorities or processing responsibilities to other employees.
JOB AID: Manage Delegation
Mobile & Language Settings
JOB AID: Get Workday Mobile
JOB AID: Workday Mobile Language Selection Options
Workday Roles
ONE PAGER: Workday Roles (Finance & HR)
JOB AID: Finding Support Roles in Workday
Checking Status on a Submitted Process
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Absence/Time-Off
Absence/Time-Off
View and Submit Time-Off
JOB AID: Request Absence/Time-Off (Staff)
Review and Approve Time Off as a Manager
JOB AID: Review Absence/Time-Off Request (Manager)
Need more help? Get in touch with support.
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Benefits Enrollment & Changes
Benefits
JOB AID: New Hire Benefits Enrollment
JOB AID: Change Benefit - Retirement Contributions
JOB AID: Change Benefit Elections - Life Event
JOB AID: Adding a Dependent - Dependent Verification
Need more help? Get in touch with support.
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Compensation
Compensation
JOB AID: Request Interim Pay
JOB AID: Request One-Time Payment
JOB AID: Request Compensation Review
Need more help? Get in touch with support.
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Faculty
Faculty
ONE PAGER: Faculty FAQs
JOB AID: Manage Period Activity Pay Assignments
Need more help? Get in touch with support.
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Finance
Finance
ONE PAGER: Workday Finance Terminology
JOB AID: Finance Analyst - Viewing Cost Center Budget and Actuals
Finance Fundamentals Training Slides (note: download the slides to view the videos)
Cost Center Manager Training Slides (note: download the slides to view the videos)
GrantsJOB AID: Individual Grant Report
Spend AuthorizationJOB AID: Create Spend Authorization - Cash Advance
Stipends & Cash PaymentsJOB AID: Create Request to Pay Student- Stipends Awards Prizes
JOB AID: Interdepartmental Charges, Dining Dollar Payments, Spider Card Payments
Suppliers & InvoicesJOB AID: Create Supplier Invoice Request
JOB AID: Create Supplier Request
Need more help? Get in touch with support.
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Learning
Learning
JOB AID: Workday Learning Introduction
JOB AID: Enroll in/Drop a Course
JOB AID: Create and Add to a Learning Path
JOB AID: Manage My Team’s Course Enrollment
Need more help? Get in touch with support.
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Time-Tracking
Time-Tracking
Clocking In/Out
JOB AID: Enter/Edit Time (Clock In/Out) on Desktop
DEMO VIDEO: Enter/Edit Time (Clock In/Out) on Desktop
JOB AID: Enter/Edit Time (Clock In/Out) on Mobile App
DEMO VIDEO: Enter/Edit Time (Clock In/Out) on Mobile App
Bulk Enter/Edit Time
JOB AID: Enter/Edit Time (Bulk Time Entry) on Desktop (Non-Exempt Hourly Employee)
Review Time as a Manager
JOB AID: Review Time Entry - Manager
DEMO VIDEO: Review Time Entry - Manager
DEMO VIDEO: Edit Timesheet - Manager
Timekeeping Guides
JOB AID: Timekeeping Guide-Timekeeper and Manager General
Need more help? Get in touch with support.
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Payroll
Payroll
DEMO VIDEO: Manage Payroll Options - Withholding Elections
DEMO VIDEO: Manage Payroll Options - Payment Elections
JOB AID: Manage Payroll Options- Payslips
Need more help? Get in touch with support.
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Purchases
Purchases
- Requisition: use this for most requests to purchase a good or service. This is also the way to use punch out catalogs like Amazon, Staples, and Grainger.
- Expense Report: use this when you have purchased items on your personal debit/credit card and need to be reimbursed.
- Travel Card: use this if you frequently travel to cover your routine expenses while working off campus or out of town (meals, office supplies, gas, e.g.).
- Credit Card: only procurement specialists have university credit cards. Refer to procurement specialist training materials for when the use of a credit card is appropriate.
REQUISITIONS
JOB AID: Create Procurement Requisition - Catalog Orders
JOB AID: Create Procurement Requisition - Non-Catalog Orders
DEMO VIDEO: Create Procurement Requisition - Non-Catalog Orders
JOB AID: Shipping to an Alternate Address - Requisition
EXPENSE REPORTS
JOB AID: Create Expense Report
DEMO VIDEO: Create Expense Report
JOB AID: Approve Expense Report - Manager
JOB AID: Create Expense Report on behalf of Worker
JOB AID: Create Expense Report for Pre-Hire
TRAVEL CARD AND CREDIT CARD
JOB AID: Processing Travel Expense Card
JOB AID: Processing Credit Card Transactions
CREATING PURCHASE RECEIPTS
JOB AID: Create Purchase Receipt
Need more help? Get in touch with support.
- Requisition: use this for most requests to purchase a good or service. This is also the way to use punch out catalogs like Amazon, Staples, and Grainger.
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Recruiting
Recruiting
Workday for Managers Training Slides (note: download the slides to view the videos)
JOB AID: Create Job Requisition - Manager
DEMO VIDEO: Create Job Requisition - Manager
DEMO VIDEO: Manage Candidate Through Recruitment Process
JOB AID: Manage Candidate Through Recruitment - Manager
JOB AID: Contract a Contingent Worker - Manager
JOB AID: Internal Job Search
Need more help? Get in touch with support.
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Student Employment
Student Employment
STUDENTS
JOB AID: Getting Started with Workday: Logging in & Navigation
JOB AID: Get Workday Mobile
JOB AID: Enter/Edit Time (Clock In/Out) on Mobile App
VIDEO: Clocking In/Out for Student Employees
JOB AID: New Student Employment Onboarding
VIDEO: Onboarding for Student Employees
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0:00 - 00:55 - I9 (only for new hires, not if you had open jobs moved from Banner to Workday)
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0:55 - 2:17 - W4/V4 Elections
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2:19 - 2:45 - Direct Deposit Elections
VIDEO: Jobs Hub (For students seeking employment)
MANAGERS
JOB AID: Direct Hire - SE
JOB AID: Create Job Requisitions - SE Managers
JOB AID: Change Job Details - SE
JOB AID: Manage Student Through Recruitment Process - SE Managers
Need more help? Get in touch with support.
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Spanish/Espanol
JOB AID: Descargue Workday Mobile (ES)
JOB AID: Guía Inicial para Workday: Inicio de sesión y Navigegación (ES)
JOB AID: Preferencias de Idioma en Workday Mobile (ES)
JOB AID: Actualice Su Información Personal (ES)
JOB AID: Ingresar-Editar Tiempo (Entrada/Salima) en el Escritorio-Empleado no exento (ES)
JOB AID: Ingresar Tiempo en Mobile-Empleados No Exentos (ES)